Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://realdealair.com/.

1. Information We Collect: We may collect the following types of information when you submit a form on our website and/or with your verbal consent over the phone:

• Personal Information: Full name, address, email address, and phone number.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information: We use the collected information for the following purposes:

• To respond to inquiries and communicate with users.
• To send appointment reminders or service updates. 
• To process and manage requests submitted through our forms.
• To provide, operate, and improve our website and services.
• To analyze website traffic and user behavior.
• To comply with legal obligations.

3. Sharing of Information: We do not share your personal or mobile information with third parties for marketing or promotional purposes, regardless of consent. We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, even with your consent.
   Also, detail the measures used to prevent unauthorized data sharing. We do not sell, rent, or share your personal information with third parties except in the following cases:

• With service providers who help operate our website and business.
• When required by law or legal process.
• In case of a business transfer, such as a merger or acquisition.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.
5. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
6. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices: Depending on your jurisdiction, you may have rights regarding your data, such as access, correction, deletion, or opting out of marketing communications. To exercise these rights, contact us at realdealairinfo@gmail.com.
8. Retention of Information: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Terms of Service for SMS Communications: If you have consented to receive text messages from Real Deal Air, you may receive text messages related to website contact forms, appointment confirmations and/ or scheduling updates, such as: “Hello, This is Real Deal Air duct and dryer vent cleaning services. Your appointment is scheduled for Monday at 10:00 a.m. Thank you.” You may receive up to 4 messages per month. Message and data rates may apply. Messaging frequency may vary.
10. Opting in: A user agrees to receive SMS messages by checking the checkbox on the web form, or verbally giving consent over the phone.
11. Opting-out instructions: You may opt out of receiving SMS messages from us at any time by replying STOP or UNSUBSCRIBE to any message you receive.
12. Children’s privacy: We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
13. Changes to This Privacy Policy: We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
14. Contact Us: If you have any questions about this Privacy Policy, please contact us at:

Real Deal Air 

Wheeling, IL 60090

realdealairinfo@gmail.com
847-713-5008